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and Professionals |
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Applications
The sondeo method is used to get more information about a household, community, population, or organization. Table 2 lists ways this information might be used.
TABLE 2.
Applications of Sondeo Information Obtained
- To accurately describe an existing situation, or behavior pattern
- To identify homogeneous systems
- To identify problems, constraints, costs or benefits
- To identify potential solutions
- To assess impacts
- To obtain more depth of information Why? How?
- To describe or understand social relationships
- To obtain a more accurate picture of cultural or
social class groups different than the investigator's own
- As background for development of a more focused quantitative study
Prerequisites For Successful Application
Some prerequisites assuring successful application of this technique are:
- Advanced legitimization
- Interdisciplinary or "mixed background" team composition
- Skilled team interviewers (open-ended style)
- Selection of local interviewees or key informants
- Organization before beginning field work
- Training and orientation of team members
- Team members' knowledge of research site(s)
- Well focused interview topics
- Careful documenting of interviewees' comments
- Ability of team to work and talk together
- Availability of team members for collaborative field work and data analysis
- Collaborative team philosophy that includes interviewees as partners in the total process
Responsibility and Leadership
Identify someone to assume leadership and responsibility.
Consider working closely with a sponsoring group such as a steering committee, task force or local organization to legitimize, prioritize, define objectives, recommend populations for sampling, take part in field work, help organize and analyze findings, review findings and generate recommendations. Legitimize the activity by identifying formal and informal community leaders and involving community organization representatives.
Goals/Objectives
Determine goals of rapid reconnaissance, for example:
- Establish a continuing system of public input
- Know current situation
- Identify locally acceptable solutions to problems
- Hear from special interest or hard-to-reach groups
- Increase public visibility
- Build public interest and commitment
- Generate ideas for programs or products
- Clarify results of a quantitative survey
- Explore attitudes and perceptions re: a program
idea, a technology or a product
Establish priorities to guide the approach, for example:
- Is legitimization needed?
- Who is affected?
- Who will be interested in the findings?
- Who should be involved?
- What resources are available?
- How will findings be used?
- When are findings needed?
- What information is available?
Determine use of findings, for example:
- Who are findings for?
- What are these people/groups interested in?
- How should findings be presented?
- Will users be satisfied with qualitative information?
- Do findings have to be presented in tabular form?
- Should findings be supplemented by other information?
Explore need for complimentary methods to use with rapid
reconnaissance, for example:
- Existing data
- Focus group interviews
- Formal surveys
- Case studies
- Observations
- Community forums
Resources and Constraints
Identify available resources such as:
- Time available
- Skills, knowledge and experience
- Staff/volunteers (implementation team)
- Clientele/local people (key informants for
identifying interest groups, and interviewees)
- Formal organizations, informal groups, firms
- Transportation
- Telephone/mail
- Media
- Equipment (tape recorder, computer,
video camera, easel stand)Identify potential constraints, for example, social or political environment, time, limited assistance, accessibility of participants. Ask how the design can be adapted to accommodate these problems?
Implementation Team
A rapid reconnaissance team consists of 6-12 persons with mixed interests and backgrounds who are available for 1-3 weeks. The team is usually composed of clientele interest group representatives and a mix of other people from organizations or institutions that could potentially respond to clientele's needs or interests, i.e., information, training or education, research, problem solving. Several team members should be familiar with the community or area of concern. If special interest groups may be affected by the issue or problem, include their representatives on the team. Strive for a balance of interests (see Table 3).
TABLE 3.
Examples of Rapid Reconnaissance Team Composition
Issue: Youth Violence Team 1: 4H/youth extension agent, family living
extension agent, social worker, clergy
person, recreation specialist, science
teacher, community youth volunteerIssue: Timber-Dependent Communities Team 2: community activists, extension agent,
tribal council representative, Chamber of
Commerce member, small business person,
economic development council member,
unemployed timber worker, trade school
instructor, international marketing specialistIssue: Low-Income Housing Team 3: Female household head, senior citizen,
unemployed timber worker, farm laborer,
Native American, building contractor,
land developer, county commisioner,
county planner, person of color, refugee
resettlement counselor
In actuality, the reconnaissance team is composed of sub groups of 2-4 people, which we refer to as miniteams, who rotate throughout the situational assessment. An even reconnaissance team number (6, 8, 10, 12) will accommodate pair rotations; triads also work well. More than 4 people on a miniteam is likely to distort the balance between the interviewer team and the informants.
Time Schedule
Develop a time schedule. Depending on the size of the total team, allow for a minimum of 2 pairs. For example, a 12 person team could break into 6 pairs or 4 triads.
Schedule team members to work in pairs for half day, or full day intervals, then rotate partners. Determine approximate number of interviewees desired, then estimate number that can be interviewed daily. For example, one mini-team might contact 4-6 interviewees on one day and 8-10 on another day. With 4 miniteams the daily contacts might look like Figure 1. In a 4-day period the team could conceivably talk to 81 people depending on distance and availability.
FIGURE 1.
MINI-TEAM DAILY CONTACTS
| Day | ||||
| Mini-team 1: | ||||
| Mini-team 2: | ||||
| Mini-team 3: | ||||
| Mini-team 4: | ||||
| Total |
A total of 30-40 informants is usually sufficient if problem or concern has been clearly identified and focused in advance. If the issue is broad, it may be necessary to talk with more people. The flexibility of the method allows the addition of more participants as the situation unfolds.
Allow sufficient time, before beginning in the field, to legitimize the sondeo with appropriate people or groups. This might be done in person, over the telephone, in the media, or in a public meeting. Personal contacts are often worthwhile. Also, allow time for orienting the team (see below) and for field work organization.
Scheduling time to process and share information both before and after each interview and after each day is an extremely important part of the entire process. The miniteams should schedule time to share and process the information they have gathered after each interview while they are making their notes. This is best done immediately after each interview or else confusion can result. The whole reconnaissance team should schedule time at the end of the day, or every other day, to share and process information.
Team Orientation
Plan team training or orientation to assure that the available team:
- Is familiar with local situation (listing data, population
characteristics, historical trends, social organization,
relevant interest groups, power structure, factions, economy, etc.)
- Understands and agrees on sondeo methodology goals
- Understands and agrees on focus topics (questions) for
informant interviews. These should be openended to
allow respondent the freedom to express opinions and
ideas with no team influence
- Can conduct an ethnographic interview (see below)
as a pair or triad, reaching consensus on what was
heard, taking few or no notes during interview
- Can shape questions without influencing respondents' answers
- Understands how to develop rapport, listen, probe, clarify, restate, etc.
- Understands group consensus. Mini-teams must reach
consensus on what has been learned both after each
interview and at the end of each day. The total team
must reach consensus on overall findings when all
interviews are complete
- Can summarize in writing, each interview at the end of each
day (this is less important than team sharing and processing)
- Knows who informants are to be, or how to identify informants in the field
- Understands primary responsibilities, professionally and
ethically, i.e., confidentiality, neutrality, loyalty to respondents'
terms and categories, learner role vs. expert role
The Ethnographic Interview
This is an informal, friendly interview method developed and tested by anthropologists. It is a relaxed conversational approach for getting to know people from whom information is desired. The objective is to establish a friendly relationship which will build trust and understanding between interview team and informants. If done well , the interviewee will willingly discuss familiar topics, situations, experiences or events.
The following are important ethnographic interviewing skills: careful listening, sensitive probing, showing interest in others, remembering what is said, restating, etc. Advance planning of key discussion topics is helpful. Notetaking is left until discussions are over and leave has been taken.
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Selection of Interviewees
Define population groups from which interviewees will be selected. Identify a list of potential participants. Call on local key informants to help identify additional potential interviewees. Key informants are knowledgeable local people who know the community or interest groups well. It is helpful to have a list of selection criteria in mind before asking informants to help.
Interviewees should be able to relate to the team, be somewhat knowledgeable about topic or issue of concern, and be able to articulate their own knowledge. They also need to have the skills to discuss the situation as others might see it, rather than merely giving their personal perspective. Generalizing about the issue or problem is one of the most difficult skills to master and therefore may require time, practice, and training.
A note of caution is useful here in that by focusing on knowledgeable, articulate people, there is a danger of excluding quieter, more reticent individuals who may have valuable insights. Innovative people may sometimes be less well integrated into the community, yet they may be valuable contributors. Every effort should be made to include people who are often "invisible", for example, women, culturally or geographically isolated residents, physically impaired individuals, people of color, youth, etc.
Deciding on Selection Criteria:
In determining selection criteria, it is important to know why you want local participants involved as either reconnaissance team members or interviewees. What is their role to be with regard to the purpose of the activity? Selection criteria will vary with the purpose of the rapid reconnaissance (see Table 5). Almost anyone can become a participant, but not everyone makes a good participant.
Purpose: To understand interviewees' knowledge Possible selection criteria: |
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Purpose: To identify potential leaders for community problem solving Possible selection criteria: |
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Purposeful Sampling:
Interviewees are representatives of larger population groups which are considered important to the study. Rapid reconnaissance draws on purposefully selected cases that will yield rich information about the problem or condition under study. This is a sample based on researchers' best judgment that it represents the group or groups in question. It is not a statistical sample so cannot be generalized beyond the group intended. When supported by other information, i.e., group discussions, observations, secondary data, community forums, formal survey, etc., studies based on purposeful sampling are very credible.
A purposeful sample might consist of:
- Extreme or deviant cases
- Less extreme cases than above, i.e., those whose
knowledge is very good or very poor
- Homogeneous groupings, i.e., people with
similar backgrounds/experiences or those who
have something in common
- Typical or average cases
- Stratified sub groupings, i.e., individuals
representing groups with different characteristics
that can be usefully compared
- Cases matching some predetermined criterion
If appropriate, contact interviewees in advance to assure their willingness to participate and their understanding of the task.
Field Work
Organize the team's interviewing and rotation schedule. The geographical location of interviewees and the availability of team members may influence the rotation schedule. Keep rotating pairs or triads each day to assure a balance among interviewer and interviewee perspectives (see Figure 2).
FIGURE 2
Team Rotation
By the conclusion of each day, miniteams and the larger reconnaissance team share and process the information they have gathered reaching a consensus on what was heard, needed clarifications, gaps in information, repeat interviews needed, etc. and they summarize their findings.
At the conclusion of the field work the reconnaissance team reviews their findings as a group. The team reaches consensus on findings and revisits interviewees where there are gaps in data or needed clarifications. Revisiting may be done every second or third day when information is shared and processed on a daily basis. If needed, additional interviewees may be added to make up for lost interviews resulting from unwillingness to participate, poor response, or weaknesses in desired sample groupings.
The miniteams share and process the information they have gathered after each interview while they are compiling their interview notes. Ideally, this is done immediately after each interview. At the end of each day, or every second day, the whole reconnaissance team shares and processes all the information gathered.
Miniteam daily reports are eventually integrated into one team report which may include tables, charts or illustrations. The first step is done by the total team in a group meeting. Every team member is given a copy of all daily reports in advance. Before the meeting the leader requests that the reports be scanned for key words, phrases and ideas. These can be highlighted with a felt marking pen. The team leader then gathers team data on large newsprint pads that are easily seen by all. Steps 1 to 7 are followed.
STEP 1.
Deal with each interview one at a time. On newsprint list key words and phrases until all important ideas are listed from all reports. Do not repeat ideas, but note recurring ideas. Be true to participants' categories and terms.
STEP 2.
Identify themes or topics that seem to recur. List these.
STEP 3.
Put one theme at the top of each sheet of paper. List data under each corresponding theme.
STEP 4.
Analyze each theme. Aggregate or lump related items so there are fewer categories within each theme (some themes may be merged).
STEP 5.
Identify problems or gaps in data. Plan ways to add needed information or to clarify unknowns. Identify new concepts or ideas.
STEP 6.
Display data in a tabular format if appropriate, for example see Figure 3.
STEP 7.
Interpret findings in relation to study objectives. Generate general conclusions and recommendations. Consider the possibility of further information needs to confirm or negate hypotheses that the team has identified. Suggest methods for obtaining this information.
Once the final report is written, it is reviewed, edited and approved by the full reconnaissance team. Key findings are then shared with interviewees to assure that their ideas have been fairly represented.
FIGURE 3.
Presentation of Findings
A report of the findings can be prepared in different ways depending on the users, and their particular interests. Some of the following styles of presentation may be considered:
- Technical report including description of methods, charts of findings (not the approach for decision makers; better for people interested in details)
- Executive summary of major findings and recommendations (appropriate for decision makers, advisory committees, etc)
- Short leaflets or brochures that highlight general findings and recommended actions (useful for community groups and general public)
- Posters which visualize central findings with pictures, charts and few words (appropriate for general public, young people, less educated audiences)
- Public presentations, for example at community or organization meetings, or on radio or television
- Video taping of selected interviewee case studies (this should be done in a special session following the real sondeo, otherwise, spontaneity of the interviews might be jeopardized)
Conclusion
The sondeo or rapid reconnaissance technique is a unique method of learning about people's situations, experiences, problems and perspectives. It is a rapid, informal team approach that is relatively simple to apply, and with which community leaders can easily identify. It offers great potential for building a high level of community participation in information collection, analyses and application. In this sense, it is quite different than a traditional survey that merely extracts data from research subjects. The sondeo can provide an indepth understanding of a situation, as well as build a high level of community interest and ownership in the outcomes.
| Can provide deep understanding of specific situation or problem | Cannot be generalized to large population |
| Accommodates diverse backgrounds and experiences (team approach) |
Does not involve a random sample |
| "Bottomup" or micro perspective | Not suitable for statistical analysis |
| Can decrease individual bias | Requires good leadership, organization and team orientation |
| Rapid data turnaround | Cannot generate all the answers |
| Crosscultural/low income audience application |
May not be possible to identify certain findings with specific interviewees/groups |
| Can be cost effective | If not focused, may not provide insights needed |
| Facilitates broad participation and communication |
Cannot assure that all perspectives and situations are reflected |
| Qualitative (richness of data) | Cannot guarantee equal treatment to all respondents (but team training helps) |
| Builds rapport between professionals and local people |
Cannot guarantee confidentialitY, Depends on team members' ethics |
| Can strengthen organizational and client linkages |
Group processes of data collection and analysis require time commitment from total team |
| Can build strong community ownership if local groups are encouraged, from the beginning, to take major responsibility in design, implementation, analysis and presentation of findings | Qualitative data analysis is difficult for people trained in quantitative analysis |
| Data collection and analysis is not left to one person alone | May frustrate quantitative researchers in that data may appear to lack precision and predictability |
| Focused sondeos can be used as followups | If carelessly applied, can fail to develop local community rapport, leaving the impression that interviewees were merely being "used" |
Guatemalan Sondeo
for Agricultural
Technology Development
The Guatemalan Institute of Agricultural Science and Technology (ICTA) has developed the sondeo as a modified survey technique to collect data useful in the generation of agricultural technology for small traditional farmers. Each 10 person multidisciplinary sondeo team is comprised of 5 persons from the region's Technology Testing Team (TTT) (plant breeders, pathologists, agronomists and a sociologist) and 5 from socioeconomics (anthropologists, sociologists, economists, agricultural economists, or engineers). The primary purpose of the sondeo is to acquaint the TTT with the area in which they are going to work and to orient their activities, thereby ensuring any proposed changes are appropriate to local conditions.
In order to successfully implement the sondeo process, each team member must see technology as the product and must be able to identify with it. Each team member must be open to a wide range of variables and constraints impacting the acceptability of technology generated, including both the client's goals and those of the team. Also, each team member must understand, to a sufficient degree, and be willing to criticize aspects of the work outside his/her own discipline. The criticisms are used to improve the product.
Depending upon the size, complexity and accessibility of the region being surveyed, the sondeo is completed within 6-10 days. In a six day operation, the first day is a general reconnaissance of the area by the whole team as one unit. The team identifies the most important farming system in the area and begins to search out its agroclimatic, economic, and sociocultural limits. The information gathered on the first day is used to guide the miniteams' work the second day. Miniteams are comprised of one person from the TTT and one from socioeconomics. The limits to the farming system are explored. At the end of each day, the whole team reconvenes and discusses, analyzes, and narrows information gathered from farmers and other community members. After each summary session, miniteam composition changes. Day 3 is a repeat of day 2.
Prior to returning to the field on day 4, each team member is assigned part of the written report and, therefore, focuses his/her interviews on that particular topic. Writing begins on day 5 as well as additional interviewing to fill in gaps which arise. At the end of the day, the group approves/modifies the body of the report. On day 6, the report is refined, discussed, further modified, and conclusions are reached and approved by the entire team.
The result of the 6 day sondeo is a working document to orient the technology research program. It is not a benchmark study. Examples of study sections which are often included in ICTA sondeo reports include: the purpose of the sondeo study; description of the farming systems in the region, description of the delimited area including land tenure, farm size, labor, capital, corn, beans, vegetables, and livestock activity; and, future implications and recommendations for ICTA and other organizations in the agricultural sector. The recommendations guide the type of technology included in onfarm and companion experiment station trials undertaken by the TTT.
Source: Hildebrand, 1981
Subject: The Greater Seattle Organic Produce Market
A sondeo, supported by Washington State University Cooperative Extension and the Western Washington and Oregon USDA LISA Program, was conducted to determine the existing and future state of organically grown produce in the greater Seattle area. More than three dozen key industry participants were interviewed using the sondeo method. The sondeo team was composed of 10 people: a farmers' market specialist, two nutritionists, a home economist, a small farm specialist, and two extension agricultural economists, a horticulturist, an anthropologist, and a rural sociologist. Interviews were conducted with restauranteurs, growers, wholesalers, chain store buyers, produce department managers and a few consumers. Interviews were conducted in two person miniteams, rotating each to maintain a mix of disciplines and experiences.
Team training was conducted on the sondeo technique and on openended interviewing techniques. Organizers provided the team with nine preliminary openended questions and a list of potential interviewees. During the training session, the team refined interview questions, identified suitable probes, and developed a work schedule, locations of interviewees and time availability of interviewers and interviewees. Interview appointments were set in advance with interviewees. All interviewing was completed in one week, at the end of which the team debriefed and compiled the data. Two follow-up meetings took place to organize and analyze the data, draw conclusions and outline recommendations.
Four major recommendations were presented as a result of the sondeo. Among these was the formation of an industry coalition composed of farmers, marketers, regulators and university faculty to clarify needs, promote research, seek funds for industrywide projects, pursue policy changes and provide industry leadership. A second recommendation concerned the need for an improved information base on organic production methods, consumer preferences, and organic produce marketing. The third addressed the need for collaborative grower, marketer, employee and consumer education and communications; and, the fourth suggested that the State Organic Food Certification Program be expanded for more adequate produce monitoring.
Source: Moulton, 1989.
Subject: North Mason
County Water Quality
The North Mason County Clean Water Action Committee conducted a sondeo to obtain community perceptions about water quality issues. The 15 member committee, composed of community leaders, formed a team to learn about the sondeo process, design their own approach, and to interview key residents of North Mason County as part of the greater Mason County water quality plan. A one-day training session was jointly conducted by an extension anthropologist and a community leader who ultimately assumed primary responsibility for organizational details. The county agent participated in the sondeo training, but did not take an active role in the field work. He encouraged the team to assume responsibility for the activity and his role was one of continued support. As a result, the committee assumed total responsibility for the sondeo, resulting in a high level of local ownership and pride in the process and the outcomes.
During the training session the group discussed their understandings of the Mason County Water Quality situation, determined sondeo goals, and critical issues and priorities to be covered. A sondeo outline was developed which included nine openended questions, along with a preliminary list of groups and individuals to interview. Practice interviews were conducted and an action plan laid out.
Small rotating miniteams were formed. Over 45 interviews were conducted with individuals and organizations. Organizations included community clubs, granges, the public utility district, recreation and environmental interest groups, schools (classrooms) and the League of Women Voters.
There was a high level of community involvement in the North Mason County sondeo. This generated a number of noteworthy outcomes. A public slide show and meeting about the findings was presented at a community park; the League of Women Voters assumed a partnership role in disseminating the findings through a public meeting; county commissioners were enthusiastic about the process and outcomes; and the county watershed ranking committee named the Hood Canal Watershed as its number one ranked watershed, resulting in eligibility for funding to further develop the plan. Committee members who participated in the sondeo process maintain a high level of enthusiasm for the sondeo and its ability to involve many kinds of people in an important and controversial public issue.
Implementation of the sondeo was supported by a PIE (Public Involvement and Education) grant from Puget Sound Water Quality Authority. Washington State University Cooperative Extension contributed personnel time and travel. As a result of the process, additional county funds were obtained by the committee in support of community involvement.
Source: Michael Butler, 1994a; Michael Butler, 1994b; Garrido 1989
A. Rapid Reconnaissance
Beebe, James. 1985. Rapid Rural Appraisal: The Critical First Step in a Farming Systems Approach to Research. FSRP Networking Paper 5. Gainesville, FL: University of Florida.
Chambers, R. 1981. "Rural poverty unperceived: problems and remedies," World Development. 9:119.
Chambers, R. 1983. Rural Development. Putting the Last First. London, London: Longman.
Molar, Augusta. 1991. Rapid rural appraisal methodology applied to project planning and implementation in natural resource management. IN: John van Willigen and Timothy L. Finan (Eds.). Soundings: Rapid and Reliable Research for Practicing Anthropologists. NAPA Bulletin 10. Washington DC: The National Association for the Practice of Anthropology, pp. 1123.
Rapid Rural Appraisal. IDS Bulletin, Vol. 12 (Oct., No. 4), Institute of Development Studies, University of Sussex, Brighton, U.K.
Rhoades, Robert E. 1982. The Art of the Informal Agricultural Survey. International Potato Center, Lima, Peru.
Shaner, W. W., P. F. Philipp and W. W. R. Schmehl. 1982. Farming Systems Research and Development. Guidelines for Developing Countries. Boulder, CO: Westview Press.
B. The Ethnographic Interview and The Key Informant Method
Agar, Michael H. 1980. The Professional Stranger. An Informal Approach to Ethnography. New York, NY: Academic Press.
Schatzman, Leonard and Anselm L. Strauss. 1973. Field Research. Strategies for a National Sociology. Englewood Cliffs, NJ: Prentice Hall.
Spradley, James P. 1979. The Ethnographic Interview. New York, NY: Holt, Rinehart and Winston.
C. Qualitative Research
Finan, Timothy J. and John van Willigen. 1991. The pursuit of social knowledge: Methodology and the practice of antropology. IN: John van Willigen and Timothy L. Finan (Eds.). Soundings: Rapid and Reliable Research for Practicing Anthropologists. NAPA Bulletin 10. Washington DC: The National Association for the Practice of Anthropology, pp. 110.
John, Jeffrey C. 1990. Selection of Ethnographic Informants. Qualitative Research Series 22. Newbury Park, CA: Sage.
Patton, Michael Quinn. 1990. Qualitative Evaluation and Research Methods. Second Ed. Newbury Park, CA: Sage.
Van Willigen, John and Timothery L. Finan (Eds.). 1991. Soundings: Rapid and Reliable Research Methods for Practicing Anthropologists. NAPA Bulletin 10. Washington DC: The National Association for the Practice of Anthropology.
D. Case Studies
Michael Butler, Lorna. 1994. Personal communication with J. Freed, Mason County Extension Agent.
Michael Butler, Lorna . 1994. Personal communication with Charlotte Garrido, Private Consultant.
Garrido, Charlotte. 1989. Final Report to the Public Involvement and Education Fund. Belfair, WA: North Mason Community Clean Water Action Committee.
Hildebrand, Peter J. 1981. Combining disciplines in rapid appraisal: The sondeo approach. Agricultural Administration 8:423432.
Moulton, Curtis J. 1989. The Potentials and Needs of the Organic Produce Market in the Greater Seattle Area. Sondeo conducted as part of the Low Input Agriculture Project at Washington State University and Oregon State University. King County Cooperative Extension, Seattle, WA
Community Ventures: Partnerships in Education and Research Circular Series Topics
Community Surveys
Sondeo or Rapid Reconnaissance
Delphi Technique
Focus Group Interview Technique
Volunteers as Partners in Community Action
Techniques for Successful Public InvolvementDiverse Partners in Planning and Decision Making Using Case Studies Organizing for On-Farm Research and Education Interest-Based Participation Through Negotiation Role of Government Agencies in Public Decision Making Citizen Advisory Systems
Community Ventures Series Coordinators:Lorna Michael Butler
Colette DePhelps
Kelsey Gray
Community Ventures Manuscript Reviewers
John Tarnai Peter Hildebrand Charlotte Garrido Donna Randall Don Orlich Lisa McIntyre Nancy Liggett Nancy Sanders Jim Long Nancy Rausch Kay Haaland Judy Patterson Larry Dickerson Ellen Murphy Margaret Ray Mary Ellen O'Keeffe Jim Barron Annabel Cook Janet Poley Baird Miller |
Nancy Matheson Bill Potapchuck Ron Faas Nick Lovrich Tom Hoffman Joan LeMiewz Jack Watson Pat BoyEs Pricilla Salant Dan Groves Renee Overath Donna Brians Nancy McDuff Rudy Johnson Ray McNeilan Jan Powell Van Bobbitt Robert O. Butler Maria-Madrigal Ross Mary Struother |
Extension invites participation in its programs and offers them to all people without discrimination. WREP0127
March 1995
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