CAHNRS and Extension Technical Support
Obtaining Support:
To request support for computer hardware, software, or network configurations, please visit our Web site http://eces.wsu.edu/CWR/ and navigate to the Online Request. You may also contact our support staff leads by phone or email:
Jim Buscher • 509-335-2813 • buscher@wsu.edu
Vida Jones • 509-335-2810 • hatleyv@wsu.edu
Our support work queue (http://cru.cahe.wsu.edu/cgi-win/support/SupportQueue.asp) operates on a “first in, first out” philosophy. We escalate priority for non-functionality problems, such as computer “blue screens,” network outages, email or communication outages, and virus/worm attacks.
We have several computer-related email lists to which you may wish to subscribe. The two primary email lists are the CAHNRS Computer Users Group (cahnrscug) and the Web Weavers for Web site design (weavers). To subscribe to either of these lists, send an email to join-cahecug@lyris.cahe.wsu.edu or
join-weavers@lyris. cahe.wsu.edu.
Microsoft Exchange Email, Calendaring, and Collaboration Tools
The college and WSU Extension uses the Microsoft Exchange email and calendaring system. This system allows integration with Outlook email client, the ability to share calendars, encrypted email, secured web access, and access from Windows Mobile 5 PDA type devices. We also offer Microsoft Sharepoint collaboration sites.
To request an Exchange email account or for help in converting your existing email, please contact Jim Buscher at 509-335-2813 or buscher@wsu.edu.
Network Design, Internet Security, and Firewalls
The CWR unit has extensive experience with wide area and local area network design and implementation. This includes router and firewall configuration. For assistance with these projects, please contact Jim Boyer at 509-335-2838 or boyerj@wsu.edu.
Secondary content using h2 tag.
Lorem ipsum dolor sit amet, consectetur adipisicing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
Life is good at WSU.
Secondary content can be almost anything. If you are not using this region delete all the content that is in between the div tags with the id ="additional".
A unique richness of students, faculty, location, activities, and organizations creates a full, lively student life at the University. This section gives you the insider's view on student life and a sampling of the opportunities here.
"Glimpses." Students talk about life at WSU
These brief posts are written by WSU students to give you a personal look through their window on campus life.