Technical Support
Macintosh DialUp Networking Setup and Use for CWR RAS
What you will need....
- MacPPP - available
through WSU IT - gopher address serval.net.wsu.edu or FTP to ftp.wsu.edu
or from their
website.
- MacPPP requires MacTCP 1.1 or higher (2.0.6 is recommended), Mac OS 6.0.5 or higher, and a Hayes-compatible modem for dial-in connections. If you use OS 7.5 or higher, you already have MacTCP. If not, you will have to purchase it.
Installing MacPPP....
- MacPPP installer
contains a System Control Panel - ConfigPPP, a System Preference
file - PPP Preferences, a System Extension - PPP, and a modem
init text file.
- OS 7.x or higher:
drag and drop these files into their corresponding folders.
- OS 6.x: drag
and drop all of these files into the System folder.
- Restart your Macintosh.
Configuring MacTCP...
- Open MacTCP control
panel (Apple Menu - Control Panels - MacTCP). Click More... button
near bottom of dialog box.
- Fill in the following
information: Obtain Address = Server; Routing Information/Gateway
Address = 134.121.87.254; IP Address/Subnet Mask = 255.255.248.0
(move the slider to the right until that number appears at the
subnet mask field); Domain Name Server Information/Domains = CAHNRS.wsu.edu
(in first field) and wsu.edu (in second field); and IP Address
= 134.121.2.54 (in first field) and 134.121.64.1 (in second field)
[the default should be on the first line]. Click OK button.
- Select PPP icon
from the MacTCP dialog box and close the window. [NOTE: If you
select the PPP icon and another icon is also selected - you may
have a conflict with software previously installed. You must remove
the conflicting software to insure that MacTCP will function properly.]
- Restart your Macintosh.
Configuring MacPPP...
- Open Config PPP control panel (Apple Menu - Control Panels - ConfigPPP).
- Click and hold down the mouse button on the Server field. You will see a list of modems. Find your modem in this list. If you are in the local area (Pullman - Moscow), you should use the WSU-IT dial in instructions (which are already configured for you - so you're done. Read the documentation that came with the MacPPP installer for details on running.).
- If you are using the CRU_RAS server (if you are out of the local area), click the Config[uration] button. Change the phone number to the toll-free RAS number (call if you don't have it).
- Click Connect Script button - remove all text from script dialog window. Click OK.
- Click Authentication. Type your RAS userid and password. Click OK.
- Click Done.
Running MacPPP...
- To start your MacPPP, click the Open button.
- When the happy faces [PPP Open] are displayed in upper left corner, you're connected.
- You can start your applications (i.e., Telnet, Netscape, Fetch, Eudora).
- IMPORTANT NOTE: Once you have successfully completed the preceding steps, you should be able to simply start your network applications (Telnet, Netscape, etc.) and MacPPP will automatically start. However, often MacPPP does not close your connection when just choosing Quit from the File menu. You must go into the ConfigPPP control panel & use the Hard Close to disconnect.
Problems...
- If you have an
external modem:
- Is the modem powered on?
- Is the cabling correct and is it attached properly?
- Is the modem connected to the "Modem Port" or "Printer Port" -- and does that match the declaration of the "Config PPP" dialog window in the "Port Name:" box?
- Do you have a modem cable that will allow CTS/RTS to work properly (i.e., Hardware Handshaking capability?).
- If you have an
internal modem:
- Is the card correctly installed?
- Check modem speed and port speed specified.
- Double check the modem init string. Check the Modem Init text file for additional suggestions or contact your modem vendor to ask for the recommended modem initialization string.
- If that fails,
then perhaps your modem is not capable of running MacPPP/MacTCP
software
If you receive a dialog window "PPP wait timeout! Waiting on: OK", MacPPP was not able to communicate with your modem.
General Information....
If you prefer to use FreePPP, you can download it from the WSU-IT website. If you do not have a userid and password on our CRU_RAS server, please contact Jim Buscher.
Need More Help....
If you have trouble with the installation and configuration of the Macintosh FreePPP, please email the Computing & Web Resources or call (509-335-2987/2810) for assistance.
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