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URGENT UPDATE: 1/18/2007

A malware virus/trojan continues to affect older versions of Symantec Anti-Virus Client. This is a wide-spread outbreak accross all of WSU (and the rest of the world).

IF you are NOT running Symantec Anti-Virus Version 10.1.4.4000 or 10.1.5.5010 (the newer version is available as of today on this site), you must upgrade or apply a specific patch. We have found it is easier to install the upgrade. IF you are running Windows 95, 98, ME or NT - contact us - DO NOT follow these instructions. If you are running Windows 2000 or Windows XP, Please follow these steps:

1) Download (to your desktop) the appropriate package of the new Symantic Anti-Virus below - Managed or Unmanaged

2) Uninstall the older version of Symantec AV - (the uninstall password is "symantec"), reboot your PC

3) If the Uninstall freezes, turn off your computer, turn it back on

4) Once the PC has rebooted, Install the appropriate version (Managed or UnManaged that you downloaded to your desktop from our website).

5) Run LiveUpdate to insure you have the latest virus definitions.

6) Run a full System Scan

(This virus does not affect MacIntosh users, BUT, you must make sure your systems are protected - current clients are available - see below)

Please remember - it is your responsibility to maintain basic security on the computer you use at work including virus protection. It is our responsibility to provide the tools and assistance to help you accomplish this. The current WSU Antivirus policy is located at this link.

Current WSU Anitvirus Policy

Symantec AntiVirus Corporate Edition (used to be called Norton) is the current Anti-Virus software supported by Washington State University and the College of Agriculture and Home Economics.

The new Symantec AntiVirus Corporate Edition university site license allows the installation of SAVCE on all WSU owned computers used by faculty, staff, and employed graduate students. It is also licensed for use in CAHNRS computer labs, including academic, 4-H, and Learning Center labs.

The SAVCE license does NOT include WSU students and their computers. Students should contact the SCS student labs (Student Computing Services) for their software.

The license does include some limited use on "home computers." If you use a personally owned computer for official WSU business at home, you may install SAVCE on that computer. If you have two computers, one used by yourself and the other by a family member, you will be in violation of the license if you install it on the latter.

If SAVCE is installed on computers that do not meet the above criteria, you are in violation of the WSU site license.

SAVCE Installation Options

1) Symantec AntiVirus for Managed Installation

Use our Managed Installation option, if you are on the WSU network, (WSU Pullman campus, Vancouver RC, Snohomish, Mt. Vernon, Puyallup, Wenachee locations, Prosser, Whitman, Garfield, Grant, Pend O'reille or Panhandle 4-H). The CAHNRS servers will automatically update your definitions

2) Symantec AntiVirus for Unmanaged Installation

Use our Unmanaged Installation option, ONLY if you have a slow network connection (dial up, some County offices with 64 kb access), or are not on the WSU network.

3) Norton Antivirus for Macintosh Clients

These files are for Macintosh OS 10x and 9x users. Mac OS versions older than 8.6 are not supported.

Additional Information

Current Virus Alerts and Hoaxes

 
                         
 

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